Branch Service Officer - Banking & Financial Services

Join TRBank, Inc., a leading name in the banking and financial services sector, as our Branch Service Officer in the vibrant and growing region of Canggu, Bali. In this pivotal role, you will be the backbone of our branch operations, ensuring seamless customer service and maintaining the highest standards of financial transactions. Our branch in Canggu is a hub of activity, and we are looking for a dynamic and customer-focused professional to join our team.

As a Branch Service Officer, you will handle a variety of banking transactions, from account openings to loan applications, and provide exceptional customer service. You will work closely with our customers, ensuring their needs are met with efficiency and professionalism. This role offers a unique opportunity to be part of a growing financial institution in one of Indonesia's most sought-after destinations.

📋 Tanggung Jawab Pekerjaan

• Handle a wide range of banking transactions including account openings, closures, and management.
• Process loan applications and manage customer inquiries related to loans.
• Provide excellent customer service, ensuring customer satisfaction and retention.
• Assist in the maintenance of accurate and up-to-date customer records.
• Collaborate with other team members to ensure smooth branch operations.
• Stay updated with banking regulations and procedures to ensure compliance.
• Participate in training programs to enhance your skills and knowledge.
• Promote our banking products and services to new and existing customers.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in a banking or financial services role.
• Strong knowledge of banking products and services.
• Excellent communication and interpersonal skills.
• Proficiency in English and Bahasa Indonesia.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with banking software such as Core Banking System (CBS) and Customer Relationship Management (CRM) systems.
• Valid banking certification (e.g., Certified Banking Professional) is a plus.

🛠️ Keahlian

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